LEGAL REFERENCE

Privacy Policy - aap ke liye likha gaya

pk 65 par aap ka har ek detail—naam se lekar payment tak—shuruaat se hi encrypted aur protected rahta hai. Hamara privacy posture simple hai: aap ka account sirf...

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pk 65 Privacy Policy - aap ke liye likha gaya

Hamara privacy posture aur jurisdiction

pk 65 jahan local qanoon ijazat deta hai wahan operations chalata hai. Aap ka account data—JazzCash, Easypaisa, SadaPay aur Raast transactions ke saath—hamari secure servers par multiple backups mein rehta hai. Withdrawals verify karte waqt hamein aap ka full name, account number aur linked payment details dekh sakte hain, lekin sirf aap ke withdrawal ko process karne ke liye. Contact details, game

history, aur balance—sab encrypted rehta hai. Aap kabhi bhi apna data request kar sakte ho ya usse remove karne ke liye support se poochen. Supported ilaqon mein rehne wale users ke liye yeh policy Pakistan ke data protection standards follow karta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAWABATI MASAIL

Privacy ke sawal poochne ke raasate

Team online

Live Chat Support

Aap ke account se related kisi bhi privacy concern ke liye hamara live chat team rooz 24 ghante tyaar hai. Sirf apna registered email ya phone likhen aur poochen.

Email Inquiry

Data request ya deletion kے liye [email protected] par likhen. Hum 7 din mein reply zaroor dete hain. Subject likhen: 'Privacy Request' aur apna account email dikhayein.

Account Settings

Aap ke account dashboard mein hi 'Privacy Controls' section hai. Wahan aap dekh sakte ho kaun sa data hamne store kiya aur kya sirf aap dekh sakte ho.

BHAROSA BANANE KA TAREEQA

Kaun si baat hamara privacy posture solid banati hai

SSL Encryption

Har ek login, payment aur withdrawal SSL 256-bit encryption ke peeche jata hai. Matlab aap ka password aur card number kabhi bhi plain text mein hamara server tak nahi pahunchta.

No Third-Party Selling

Hamara sirf aap ka gaming behavior aur account balance store karte hain. Aap ka email, phone ya address ka data hum kisey bhi advertiser ko nahi dete aur nahi bechtay.

Payment Partner Compliance

JazzCash, Easypaisa, SadaPay aur Raast—sab apne local security standards follow karte hain. Hamara integration un sab ke encrypted APIs ke zariye hi chalata hai.

Regular Audits

Hamara technical team mahine mein do baar database access logs dekh leta hai. Aagar suspicious activity mile to hum account ko block karenge aur aapko alert karenge.

Data Retention Limit

Agar aap apalunn account 2 saal tak use nahi karte, to hamara system gradually aap ka transactional data delete karne shuru kar deta hai. Sirf account open karne wali info rehti hai.

Cookie Transparency

Hamara site par sirf essential cookies chalte hain—login, session aur payment verification ke liye. Marketing ya tracking cookies nahi. Aap apna cookie settings manage kar sakte ho.

Privacy posture ke aspects jahan hamara fard barabar hai

Account Ownership
Aap ka account sirf aap ke naam par ho sakta hai. Aap kabhi bhi verification process ke through apna name, email ya phone update kar sakte ho.
Withdrawal Verification
Pehla withdrawal mein hum aap ka identity check karte hain—government ID ya utility bill. Uske baad easy reh jata hai, lekin encrypted rahta hai.
Session Timeout
Agar 30 minit inactive rahenge to aap ko logout kar denge. Security ke liye yeh zaroori hai. Login dobara karne mein 10 second lagta hai.
Password Reset
Bhool gaye password? Email link bhejte hain jahan aap naya password set kar sakte ho. Wo link sirf 1 ghante valid rehta hai.
Two-Factor Option
Sensitive operations—withdrawal ya payment method change—ke liye aap OTP enable kar sakte ho. Hum SMS ya app-based authenticator support karte hain.
Dispute Resolution
Aagar kisi transaction ko question karte ho to hamara support team transaction history aur logs dekh ke verify karta hai. Hum transparent response dete hain.
Data Portability
Aap apna account data—game history, withdrawal record, balance sheet—CSV format mein download kar sakte ho. Sirf apna account owner hi dekh sakta hai.
POLICY KE KEENDAR

Hamara privacy setup kaun se element ko cover karta hai

Login Guard Har login attempt ko hamara system log karta hai. Agar...
Balance Snapshot Aap ka current balance, winnings aur withdrawal pending—sab dashboard par...
Game History Vault Aap ka har spin, table round aur sportsbook bet—tamam history...
Payment Method Masking Agar aapne JazzCash se deposit kiya to hamara dashboard sirf...
Withdrawal Receipt Har withdrawal ke baad aapko encrypted receipt mila karta hai—transaction...
Account Freeze Option Agar temporary break lena hai to hamara 'Pause Account' feature...

Privacy ke baare mein aap jo poochte ho

Name, email, phone, aur registered address—sirf sign-up ke liye. Withdrawal verify karte waqt ID proof dekh sakte hain lekin store nahi karte permanently. Game history aur balance encrypted format mein hamara secure database mein rehta hai, multiple backups ke saath.

Haan. Har transaction hamara payment gateway aur aap ke wallet provider ke beech encrypted tunnel mein jata hai. Hamara system sirf transaction ID, amount aur timestamp dekh pata hai. Aap ka card number ya wallet password hamara server par kabhi store nahi hota.

ID photos aur documents sirf verification process mein use hote hain. Verification complete hone ke baad hum encrypted hash rakh sakte hain, real image nahi. Agar aap delete karne ko kehte ho to hum ID record remove kar denge—sirf account reference reh jayega.

Nahi. Hamara sirf essential cookies hain—session cookies jahan aap logged-in reh saken, CSRF protection aur payment verification. Marketing, analytics ya third-party tracking cookies nahi. Aap apna cookie preference anytime change kar sakte ho.

Account close karte waqt aapka balance zero ho jana zaroori hai. Uske baad hamara system account ko inactive mark karta hai. Game history aur transaction logs 1 saal tak encrypted rehte hain, phir gradually delete ho jate hain. Aap pehle data download kar sakte ho.

Nahi. Sirf payment partners—JazzCash, Easypaisa, SadaPay, Raast—ko aap ka transaction info jata hai kyunki isi se withdraw aur deposit clear hota hai. Advertising, marketing ya analytics platforms ko aap ka personal data nahi dete. Sikhne wali aggegrate reports hi bante hain.

Password reset link aap ka registered email par bhejte hain. Wo link sirf 1 ghante valid rehta hai. Naya password set karte waqt hum old session sab logout kar dete hain. Aap immediately usse set kar sakte ho aur login kar sakte ho.